Contact Us

Your shopping experience at is very important to us. There are two ways to contact us. will make every effort to respond to your customer queries, feedback and order information within 24 hours. 

(1) Please direct your general inquiries to:

(2) All inquiries about current orders should be directed to:

Please know that you are just as important to us online as our in store customers. is separate from our physical Karnation Intimate Apparel Inc. store locations; therefore, all inquiries about purchases, feedback, information, etc. will be handled by our online personal shoppers at and

Our Store Locations:


150 E. Quinn

Pocatello, ID 83201

Store Hours 11am-8pm

Karnation-Idaho Falls

3094 S 25th E

Idaho Falls, ID 83406

Store Hours 11am-8pm

Karnation-Twin Falls

649 Blue Lakes Blvd. N.

Twin Falls, ID 83301

Store Hours 10am-7pm