EXCHANGE POLICY OUTLINE
For your protection and ours, due to Covid-19, all sales are final. Thank you.
We do not offer refunds at KarnationLingerie.com, however if you are unhappy or dissatisfied with your lingerie or bra purchase for any reason we may offer exchange or online internal credit when our policies below have been met completely.
For your protection and due to our high health standards ANY and ALL items contained in the following categories are considered non-returnable and non-exchangeable: all womens panties (thongs, g strings, crotchless panties, boy shorts, and bikini panties); also, all mens underwear (thongs, g strings, boxers, boxer briefs, briefs, jocks, and bikini underwear); all liquid and/or perishable products (personal lubricants, massage oils, edible products, and stimulating or prolonging products). All personal massagers and vibrators, erection rings, pumps, sleeves, or personal use items products including novelty items may not be returned or exchanged. All Halloween costume sales are a final.